Privacy Policy

1. Processing of personal data

Below you can read more about the situations where Capramed processes information about people outside the organisation:

1.1. Contact person at Capramed’s customer or supplier

When you are employed by a customer of or supplier to Capramed, we process the personal data necessary for us to enter into the contract and fulfil its terms. In addition, we may continuously process the data which we have a legitimate interest in processing in order to manage the customer/supplier relationship. In this context, we process work-related information about employees, including name, e-mail address, telephone number and place of work.

If you are employed by a pharmacy that collaborates with Capramed, we may exchange your work-related contact details with the provider of our CRM system, if you have given your consent to this. This concerns registration of information about e.g. your place of work, e-mail address, telephone number and your special area.

1.2. Reporting of adverse effects and claims

If you report an adverse effect or claim directly to Capramed, we will process your contact details in order to respond to your enquiry, just as we will process the information you have provided in the report. Finally, we report adverse effects to public authorities when required, although this takes place an anonymous form.

1.3. Job applications

When you apply for a job at Capramed, we process the information stated in your application, CV and any attachments in order to assess whether you are suitable for a current or future position at Capramed. This will typically be general personal data, including name, contact details, date of birth, education, job experience and references. If you are asked to undertake a personal profile test and/or cognitive test in connection with recruitment, we will also process the results of these tests. Finally, we may collect information that you have published yourself, e.g. on LinkedIn.

In principle, we will delete your application once we have made a decision on whether we can offer you a position at Capramed. If we find it necessary to retain your job application, etc. for later use, we will obtain your consent for continued retention for six months after the recruitment period.

1.4. Website

We use cookies to operate our websites, to improve the user’s experience of the website and to prepare statistics, if you have given your consent to this. Read more in our cookie policy via the link at the bottom of the website.

If you use a contact form on our website, we will process information about your name, e-mail address, the country you come from and what your enquiry concerns. The basis for processing and retention period will then depend on what your enquiry concerns; see the relevant sections of this privacy policy.

2. Disclosure of your personal data

In principle, Capramed will not disclose your personal data to other data controllers outside the Capramed Group. In a few cases, however, we may have a legal obligation to disclose your information, including to public authorities, e.g. in connection with the reporting of adverse effects. However, this will usually concern data that has been anonymized. In certain cases, it may also be necessary to disclose your information in order to fulfil an agreement that we have entered into with you.

Capramed may entrust the processing of your data to our IT suppliers (data processors). In such a case, such processing will only take place on Capramed’s behalf and in accordance with our instructions.

3. Your rights

As a data subject, you have a number of rights under the data protection regulations. Your rights include the right to request access to and rectification or erasure of your personal data, the right to restrict and object to our processing, as well as the right to receive your data in a structured, commonly used and machine-readable format (data portability). These rights may be subject to conditions and limitations. Whether we can accommodate your request will always depend on a specific assessment.

If you are dissatisfied with our processing of your personal data, you can file a complaint with the local data protection agency.

4. Capramed contact data

You are always welcome to contact us if you have any questions about the processing of your personal data:

Capramed Switzerland
8057 Zurich

E-mail: info@capramed.ch